Yen Maseri Ariel dotCom

Our Client is a pioneer IT solution provider in System Integration, Software Research and Development, Consultancy and Business Process Solution on the global delivery platform. As part of the business expansion, our Client is seeking qualified candidates to join their team for the following positions:

 

Head of Service Applications

Job available in Malaysia

Head of Service Applications job position which is specializing in IT / Computer - Network / System / Database Admin is offered on Full Time basis. There is 1 vacancy available immediately in the organization offered by Yen Maseri Ariel dotCom, which located in Malaysia. Minimum qualification for this job position is having at least Bachelors Degree in Computer Science/Information Technology. Applicant must also have minimum of 5 years working experience in the related field. There is no value added skill will be required.

It is advisable for qualified and interested jobseekers to apply for this job position as soon as possible as the job openning won't be last long. Applicant will be contacted via mail, e-mail or phone should they have been shortlisted. Applicant can also logon to check their application status.

 

Job description

    JOB SUMMARY:


    • Lead and manage a team of specialist with architect and consultants who are within the Service Applications Team.


    • The team is responsible for:

      • Delivering all projects that goes through the team’s project pipeline and portfolio with the agreed and approved criteria

      • Architecture design and ownership of all systems, service value chain and applications under its portfolio

      • Leading technical discussions on projects within and related to the portfolio

      • Capacity management of all services, systems, applications within the portfolio

      • Business and technical risk analysis and management related to the portfolio.







    RESPONSIBILITIES and ACCOUNTABILITY:


    • All deliveries that goes into team’s project pipeline MUST be delivered based on the agreed and approved criteria

    • Manage and assure that there are no loss of income or downtime due to capacity, performance or negligence

    • Manage and assure that all agreed and approved services KPI are met at all times

    • Manage and assure the Technical service value chain are updated, aligned and analyzed for risks and provide options for mitigations

    • Project Owner and delivering projects related and will be sitting on Steering Committees of projects to ensure overall direction and guidance to project team, endorse readiness and approve project deviations for timeline, scope, cost / commercial and resources, ensuring alignment with business dynamics

    • Assure that project pipeline is managed with efficiency based on the agreed and approved criteria and target

    • Lead and manage the target settings within the team and support the department’s target settings initiatives

    • Budget controller for Service Applications team

    • Manage and plan for the team’s development

    • Manage the knowledge and skills of the team to assure competency is adequate to maintain the team’s deliverables

    • Manage all the deliverables of the team and support all deliverables of Service Planning Department

    • Manage the team to ensure motivation and morale is at the optimum

    • Manage the team’s resources which includes any agreed CAPEX, OPEX and human resources based on the agreed and approved targets

    • Service architecture document and roadmap for all service value chain, systems and applications within the team’s portfolio MUST updated and reviewed every 6 months and aligned with Commercial and Technology Strategy Roadmap

    • Assure accuracy and timeliness of all reporting deliverables

    • Support, deploy and implement all Telenor, Client and Technology initiatives and participate in all required sessions that are assigned

    • Lead and manage based on client’s values and code of conduct

Job requirements

 
Minimum education level : Bachelors Degree level
Study field : Computer Science/Information Technology or equivalent
Required skill(s) : There is no value added skill required
Working experience : 5 years


    SECONDARY RESPONSIBILITIES:


    • Service Planning CAPEX and OPEX administrative lead in financial reporting

    • Acting as Head of Department or acting Head of Section when required

    • Supporting Service Planning performance and monitoring administrative lead on related matters

    • Any other tasks to be determined and agreed as required

Job information

  • Job specialization : IT / Computer - Network / System / Database Admin
  • Offered salary : Competitive
  • 1 Full Time position(s) available.

 
Job Reference No : 007951
View other jobs offered by Yen Maseri Ariel dotCom  
Posting Date : 2010-07-05
Closing Date : 2010-09-03 (-5 days left)

 
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